The American Colony Hotel - Small Luxury Hotels Of The World, Jerusalem
About the Hotel
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Currency exchange
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
- Dryer
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Seasonal outdoor pool
- Heated swimming pool
- Sun loungers
- Garden area
- BBQ facilities
- Spa & wellness centre
- Sauna
- Beauty treatment
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
Staying at the East House was a delightful experience overall. The rooms are spacious and offer great value, and it's a bonus to have a bathtub amidst their lush garden with grapefruits and hummingbirds. The service was fantastic, with staff going above and beyond to accommodate our needs, though there were some concerns about payment methods. The location, while beautiful, requires transportation to reach sites, but it holds a sense of history and charm. The dining options were good, but more local choices would have been appreciated. The facilities were well-maintained, adding to the overall enjoyable stay.
My stay at the hotel had its ups and downs. The rooms were beautifully furnished and spacious, but the bathroom had a persistent smelly issue and required multiple plumber visits. Additionally, the noise from the patio was quite bothersome during meal times. On the bright side, the history behind the decor added a unique charm, and the service was top-notch. However, there were some concerns about the lack of transparency in payment for certain services.
The Palm House offers a mix of positives and negatives. The rooms, although dark and facing the inner yard, had cleanliness issues. The service, while accompanied by some staff shortcomings, provides various conveniences. The location, though remote, presents a quiet oasis near the Old City. The dining experience, albeit a bit pricey, was fantastic. Overall, a place with potential but needing improvements.
The hotel exuded local charm and character but fell short of expectations in some aspects. The service was attentive and efficient, with a slight hiccup in billing. The location offered a mix of tranquility and proximity to key attractions, although it lacked inspiration. Dining options were relaxing but pricey, and the overall facilities were satisfactory.
My stay at the hotel was a mixed experience. The rooms, though overlooking the summer bar, were very dirty, but the service was exceptional with very kind and professional staff who even arranged a private tour guide for us. The location, while requiring transportation to sites, was convenient with easy access to the old city. The dining was okay, lacking variety, but the shakshuka was delicious. Overall, a stay with both positive and negative aspects.
My stay at the hotel was a mix of great experiences and some disappointments. The rooms were spotless, interesting, and comfortable, overlooking the garden with a lovely patio to enjoy. However, they were very dirty, which was a downside. The service overall was helpful and accommodating, but some staff members were rude and unhelpful, affecting the experience. The location offered easy access to the old city of Jerusalem, but road closures during Ramadan were an issue. The dining experience was pleasant, especially in the beautiful courtyard, though improvements could still be made. The facilities were decent, catering to basic needs during the stay.
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